Privacy Policy
Last updated: November 12, 2026
This policy explains what information Uplerto ("we", "us") collects when you use our website and services, why we collect it, and the choices you have. Uplerto is operated by Uplerto. If you have any question, email us at hanzala@uplerto.com.
1. What Uplerto does
Uplerto helps freelancers find relevant job posts quickly and write better proposals. It shows job posts that match the filters you set, sends you alerts, and uses AI to draft proposals based on the job post and the profile ("persona") you write.
Uplerto is an independent product. We are not affiliated with, endorsed by, or sponsored by Upwork or any other freelance marketplace.
2. Information we collect
Information you give us
- Account details: your name, email address and password. Passwords are stored only as a salted hash, never in plain text.
- Your persona: headline, skills, experience, portfolio links and rate, if you choose to add them.
- Job filters: keywords, excluded words, categories and other preferences.
- Alert settings: where you want alerts sent, such as a Slack webhook URL, Telegram chat ID or custom webhook URL.
- Content you submit to the AI writer: job titles, job descriptions and extra instructions, and the proposals generated for you.
- Messages you send to our support.
Information from freelance marketplaces
If you connect a marketplace account, or when we display job posts from a marketplace through its official API, we receive public job information such as the job title, description, budget, category, posting time and client details that the marketplace makes available. We access this data only through official, authorized APIs and in line with the marketplace's terms. We do not scrape marketplace websites.
Information collected automatically
- A session cookie that keeps you logged in. It is strictly necessary and is deleted when you log out or it expires.
- Your light or dark theme choice, saved in your browser.
- Basic technical logs such as IP address, browser type and error reports, used to keep the service secure and working.
We do not use advertising cookies and we do not sell your personal information.
3. How we use your information
- To create and secure your account and log you in.
- To find job posts that match your filters and send you the alerts you asked for.
- To generate proposals with AI, using the job post and your persona.
- To process payments for paid plans and manage your subscription.
- To answer support requests and send important service messages, such as security or billing notices.
- To prevent abuse, enforce usage limits and keep the service reliable.
4. How we handle marketplace data
- Job data is used only to show you matching jobs, send you alerts and help you write a proposal for a job you chose.
- We do not sell, rent or publish marketplace data, and we do not share it with other users.
- We keep marketplace data only as long as needed for these purposes and in line with the marketplace's API terms, and delete it when it is no longer needed.
- We never submit proposals, send messages or take any action on a marketplace on your behalf. You review and send every proposal yourself.
- If you disconnect a marketplace account, we stop accessing it and delete the related access tokens.
5. AI processing
When you ask Uplerto to write a proposal, the job details you provide and your persona are sent to our AI provider to generate the text. The provider processes this data to return the result to us, under its own data-processing terms. We only send what is needed to write the proposal. Please don't include sensitive personal information (such as ID numbers or financial details) in your persona or instructions.
6. Who we share information with
We share information only with service providers that help us run Uplerto, and only as much as they need:
- Hosting and database providers, to store and serve the app.
- AI providers, to generate proposals.
- Payment providers (Lemon Squeezy, our reseller and merchant of record, and Stripe), to handle payments, taxes and receipts. We never see or store your full card number.
- Alert channels you choose (for example Slack, Telegram or your own webhook), which receive the alerts you set up.
- Email delivery providers, to send account and alert emails.
We may also disclose information if required by law, or to protect the rights and safety of our users and our service.
7. How long we keep information
We keep your account information while your account is active. Generated proposals stay in your history until you delete them or your account. When you delete your account, we delete your personal information within 30 days, except where we must keep some records (for example payment records) to meet legal obligations.
8. Security
We use HTTPS, hashed passwords, secure HTTP-only session cookies and access controls to protect your data. No online service can be completely secure, but we work to protect your information and will notify you if a breach affects your data.
Only a small number of authorized Uplerto team members can see account data and the content you create (such as proposals and chats), and only when needed to give support, investigate abuse, fix problems or improve the quality of the service. We also look at usage statistics, such as which tools are used most, to decide what to build next.
9. Your rights and choices
- Access and update your profile, persona, filters and alert settings at any time from your dashboard.
- Ask for a copy of your data, or ask us to correct or delete it, by emailing hanzala@uplerto.com.
- Delete your account yourself at any time from Account settings, which removes your personal data as described above.
- Turn off any alert channel at any time.
Depending on where you live, you may have additional rights under local law. We will respond to requests within 30 days.
10. Children
Uplerto is not meant for anyone under 18, and we do not knowingly collect information from children.
11. International users
Our service providers may process data in countries other than yours. When they do, we rely on providers that protect data with appropriate safeguards.
12. Changes to this policy
We may update this policy from time to time. If we make important changes, we will tell you by email or in the app before they take effect. The "Last updated" date above shows the latest version.
13. Contact
Questions or requests about privacy: hanzala@uplerto.com. See also our Terms of Service.